Features of Our In Touch Digital Experience Platform>

Pages

Build SEO optimized pages quickly and easily. Easily add dynamic content and Modules using Toolbox.

CRM

A CRM (Customer Relationship Management) at the heart of your website that powers Forms, eCommerce and secure user content.

E-Commerce

Easily manage eCommerce Products that form the core part of your online store. Customize a workflow to meet your needs.

Workflow

Send emails to staff and suppliers based on specific actions such as Orders, Form Submissions or other activity.

Reporting

Customizable reporting allows businesses to track the interactions on their site.

File Manager

Manage images, documents and other files with ease. Drag and drop from your computer, manage folders and much more.

Cases

Track visitor/user engagement with case history for any completed forms.

Catalogs

Use the Global Categories feature to create Catalogs and dynamic linking for your store.

Autoresponders

Automatically send emails to users based on various actions including form submissions.

Forms

Create completely custom forms in just a few clicks. Complete with autoresponders, workflows, case history and Custom Actions.

Orders

Manage Orders via the CRM, export data or connect to 3rd party systems to automate workflows.

User Import/Export

Take total control over your data with CSV Import and Export control.

ashboard

Site dashboard, quickly find the relevant areas to manage your site.

Company Info

A simple but essential feature to keep important information up to date such as phone numbers, addresses and social links. No need to search your site to find every reference to company details.

URL Redirects

Quickly redirect pages and manage 301s for complete SEO control.

Blog & News

Create and manage blog articles on your website with ready-made categories for filtering, searching and archiving.

Fully Responsive

Built to work on any device and our section layouts are responsive straight out of the box.

SEO Ready

We have built all the necessary Search Engine Optimisation tools right into the core.

256 bit SSL Certificate

Every In Touch website comes with a SHA-256 Amazon SSL certificate to ensure your site and your visitors are protected.

AWS Hosting

Amazon Web Services (AWS) is the industry standard in hosting and helps ensure security, speed and reliability.

Visual Editor

Our Visual Editor redefines how businesses and marketing agencies manage content: with ease.

WebApp Builder

Build bespoke databases without any technical expertise. Simply point and click to create fields and insert data.

Menus

A really easy way to manage the navigation for your site. Pick which pages to show and how they appear.

Code Editor

Customize our best practice responsive layouts or build your own, you're in charge.

Google Analytics

Integrate any In Touch site with Google Analytics to capture vital statistics and help you improve your marketing.

Import/Export

Easy CSV Import and Export of WebApp Items. Quickly create and update content from spreadsheets.

Secure Zones

Secure pages and content on your site behind locked zones and have users sign up to gain access. Users can also create their own unique username and password.

Testimonials

Quickly add client testimonials to your sites and then make them accessible anywhere on the site.

F A Q

Create an FAQ section for websites with ease, then customise as required.

WebApp Front End Submission Form

Users can create items via a form and it submit to the site or their Secure Area.

Payment Gateways

Stripe, Authorise.net, PayPal and other leading Gateways to come (all PCI compliant).

Attributes

Create product specific options such as size and colour. Amend the price, SKU and availability.

Inventory

Manage stock levels, hide products or remove ability to purchase. Hook up to 3rd parties via API/Zapier.

eCommerce SEO

Fully optimise your eCommerce Store for maximum sales using the pre-built fields or adjust the layouts as required.

Currencies

Set up your store in any currency and manage pricing including RRP and sale price.

Client Accounts

Create and manage client accounts then link sites and users to them.

Global Datacenters

Using the latest AWS technology you can choose from US, EU or AU datacenters.

Cloudfront CDN

We use the AWS Cloudfront Content Delivery Network for maximum speed and performance.

User Management

Have multiple users with different roles.

Siteglide CLI

Take total control via our Command Line Interface (CLI). Work in your chosen IDE.

Github Versioning

We automatically integrate with Github to store all code with versioning (commits) for backups and traceability.

Public API

Use our Public API to create bespoke integrations to external 3rd party systems.

Zapier Integration

Using our Public API we have build a Zapier integration to quickly integrate with 1000s of apps!

Authors

Use authors in conjunction with the Blog or Events modules to display who has written a piece of content or who is hosting an Event.

Events

Attract attendees for both online and physical events. Display information with a range of views including List, Calendar and Map while managing tickets and orders.

Media Downloads

Upload secure content to your site and control access on a per-user basis to maintain its value.

Discount Codes

Create personalised discount codes for customers to use on checkout.

Tax Codes

Apply tax codes to products that can be used at checkout.

Subscriptions

Offer customers custom subscription based payment models to access content and products.

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Features of Our In Touch Communication Platform

Web Traffic Conversion Widget

Grab site visitors before they leave. Give visitors an outlet to contact you without leaving them dry. Many visitors have questions the website doesn't address. Allowing them to text you or get a phone callback drives more lead conversions. Up to 50% more, in fact.

Time-saving Automations

Be there without being there. Set up dynamic automations that respond to incoming texts and calls with pre-set sequences that get prospects engaged. Fully customizable to allow you to handle any scenario, delivering more business and results.

Broadcast Important Messages

Achieve 98% Open Rates on Announcements. Email campaigns average around a 21% open rate. So almost 8 out of 10 people on your list never see your amazing offer. Start texting, and get a 4X higher open rate allowing you to win more business and close more deals.

Instant Callback

Engage your website visitors with an instant call back within 14 seconds.

Call Scheduling

Manage calls based on business hours and enable call scheduling during off hours.

Automatic Call Retry

When a prospect does not answer, the system will automatically retry the call.

Business Caller ID

Set the caller ID to the business and the calls to the visitor will come from the businesses main phone line.

Customizable Widget

Customize call buttons, pop-ups, and calls-to-action to match your brand and messaging

Web Text Chat

A simple dashboard to send, receive, and manage text message conversations online or on the go.

Text Auto-Reply

When a text message is requested our system will automatically send a welcome message.

International Numbers

Our In Touch platform works internationally so that you can market to customers in any country around the world.

Text From Landline

Text-enable your existing landline business phone number or provide a new one for you to use

Automated Notification

When calls are missed or scheduled the business owner and/or agents will receive text & email notifications

Integrations

Connect In Touch to Thousands of Applications with Zapier and web hooks.